About healthcare and insurance

What is the difference between a health package and health insurance?


When you are logged on to netpension or receive emails from us, you might have come across words such as health package and health insurance. And you may have wondered about the difference between them.

Which of the two products should you use if you are injured or a health problem arises?


 

Health Package


If anything troubles you or a family member, or if you experience early signs of an ailment, you can benefit from
using Danica Health Package.

If your pension scheme comprises the health package, you and your family can get advice, guidance, prescription renewals and, in many cases, a referral to a specialist from our health experts online whenever it suits you.

This means that the health package also helps you and your family prevent illness.

 

 

Ask a health expert

– whenever it suits you.

Doctors, psychologists and dieticians at hand


You can consult a doctor online seven days a week between 6.00am and 9.00pm and consult a psychologist or a dietician online on business days between 9.00am and 9.00pm.

Online health experts should be regarded as a supplement to the Danish public healthcare system and can be consulted if you need a quick clarification in a situation, where it is not convenient for you to physically consult your own doctor, psychologist or dietician.

In collaboration with Teladoc Health, which is a global market leader in online consultations, we provide online access to highly-qualified doctors, psychologists and dieticians, who are ready to help you with any problems or worries by telephone or via your PC – in an easily accessible digital universe.

 

 

Do you need to speak with
an online health expert?

Book an appointment

– or call and book an appointment at +45 80 83 02 52

How it works

It is quick and easy to consult a health expert online. In fact, it is usually possible to consult an expert within a few hours. Here you can see the three steps on how.

Please note that you and your family members have to register as Teladoc Health users the first time you log on. It only takes a few minutes, and you can do it already today.


1. Go to danicapension.dk, log on to netpension
or open the Mobilpension app


2. Book an appointment with a doctor, a psychologist or a dietician


3. Get help and advice from experts

Get a second opinion


It is quick and easy to consult a health expert online. In fact, it is usually possible to consult an expert within a few hours. Here you can see the three steps on how.

Please note that you and your family members have to register as Teladoc Health users the first time you log on. It only takes a few minutes, and you can do it already today.

Do you want to learn more about the health package

Learn more


Health insurance

Do you need treatment?

With health insurance, you get treatment when needed. For example if you need treatment by a physiotherapist or a chiropractor. You will usually also avoid long waiting lists in the public healthcare system, as your health insurance gives you access to treatment at private hospitals.

 

How it works

 



Report your claim

We will guide you throughout the process. In some cases, you need to consult your own doctor first.



Get a quick answer

You will hear from us within three days – many treatments are approved right away, however.



Book your treatment

If we cover your treatment, we are happy to assist you in finding a therapist.

 

 


If you are unsure of your options, please feel free to call us on +45 70 25 02 03 and
talk to one of our many highly skilled Health Care Managers.

Our Health Care Managers are ready to advise you on treatment and answer any questions you may have.


 

Do you want to learn more about the health insurance?

Learn more


 

Health package and health insurance summarised


Health Package

If you need advice, an assessment or a prescription renewal by a doctor, a psychologist or a dietician, you need to use the health package. It is easy and digital, and you do not need to visit your own doctor.

In other words, the health package is the right solution if you have a problem which we can deal with proactively to prevent it from escalating into long-term illness.


Health insurance

If you suffer an injury which means that you will need a course of treatment by a specialist or at a private hospital, you need to use your health insurance. We support you all the way and always base the course of treatment on your situation.

A lot can happen in a year. Does your pension scheme fit your current life situation?