Sundhedspartneren is a booking and communication platform for insurance providers and private hospitals and clinics.
The platform allows you, the customer, to book an appointment yourself, or Danica Pension can book an appointment for you. In certain specialist fields, appointments must be booked by the medical secretary – in which case we will ask the private hospital to call you.
What happens when I receive a link by email and/or text message?
If you are to book an appointment yourself, you will in many cases have to sign a consent form before you are presented with a list of private hospitals and their available appointments.
Your consent is necessary for us to exchange information with the private hospital or the clinic.
If Danica Pension has booked an appointment on your behalf, you will in many cases have to sign a consent form. Please note that the consent form must be signed not later than 48 hours before the booked examination date. If the consent form is not signed before this deadline, you risk losing your booked appointment.
If you have arranged with Danica Pension that the private hospital is to contact you, this will not be possible until you have signed the consent form, as your contact details will not be available to the private hospital until you have done so. The private hospital will then call you within 24 hours. You can also call the private hospital once you have signed the consent form. Remember to state your claim number, which you find in the email/text message.
What happens next?
If you need other examinations or treatment than those pre-approved by Danica Pension in connection with the filing of your claim, we will automatically receive a request from the private hospital via Sundhedspartneren.