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Frequently asked questions

Questions about the notification letter - click here

  • Who should I contact in future if I have questions regarding my pension scheme?
  • Today, I have health insurance. What is going to happen with it now ?
  • I have filed a claim - how will it be handled?
  • I am currently receiving treatments (physiotherapy/chiropractic/psychiatry, etc.)  via my health insurance. Can I continue these treatments?
  • What is going to happen to the name and brand?
  • When can I see my pension scheme in Danica Pension’s systems?
  • I am a SEB Bank customer. Will my customer relationship be changed in any way? 
  • I am already a Danske Bank customer. What is going to happen now that the company is becoming part of Danica Pension? Will I get any extra benefits?
  • What is going to happen with my current pension scheme at Danica Pension?
  • My pension will soon be paid out. Who should I contact and what should I do?
  • What is going to happen in connection with the payout of my pension? Will I get the same pension payouts?
  • Who should I contact in future if I have questions regarding my pension scheme?

    Who should I contact in future if I have questions regarding my pension scheme?

    Unless we inform you otherwise, you will get help and advice the way you are used to. You are welcome to contact us at kontakt@danica.dk or call us on +45 70 13 26 26. 
  • Today, I have health insurance. What is going to happen with it now ?

    Today, I have health insurance. What is going to happen with it now ?

    You will keep your current health insurance with the external provider, and no changes will be made at present. If you need to use your insurance, you should therefore still contact the external provider. The only difference is that it will be Danica Pension which will make sure to transfer the payment for the health insurance for you in future.
  • I have filed a claim - how will it be handled?

    I have filed a claim - how will it be handled?

    You will be covered as you are today - and on the same terms. Unless we inform you otherwise, you will get help and advice the way you are used to.
  • I am currently receiving treatments (physiotherapy/chiropractic/psychiatry, etc.)  via my health insurance. Can I continue these treatments?

    I am currently receiving treatments (physiotherapy/chiropractic/psychiatry, etc.)  via my health insurance. Can I continue these treatments?

    Yes, any approved treatments you are currently receiving will continue unchanged. Therefore, you can just continue receiving the treatments.
  • What is going to happen to the name and brand?

    What is going to happen to the name and brand?

    It will cease as a name and brand in Denmark, and it will be part of the Danica Pension Group going forward. 
  • When can I see my pension scheme in Danica Pension’s systems?

    When can I see my pension scheme in Danica Pension’s systems?

    You will be informed when your pension savings and your insurance covers have been transferred to Danica Pension’s IT systems. This is expected to take place in the first half of 2019. 
  • I am a SEB Bank customer. Will my customer relationship be changed in any way? 

    I am a SEB Bank customer. Will my customer relationship be changed in any way? 

    As you are still a SEB Bank customer, please contact them if you have any questions regarding banking services. Danske Bank offers attractive benefits if you are a customer of both Danica Pension and Danske Bank. You are welcome to book a meeting with Danske Bank to learn more.
  • I am already a Danske Bank customer. What is going to happen now that the company is becoming part of Danica Pension? Will I get any extra benefits?

    I am already a Danske Bank customer. What is going to happen now that the company is becoming part of Danica Pension? Will I get any extra benefits?

    As a customer of both the Danica Pension Group and Danske Bank, you can get attractive benefits. You are welcome to read more about the customer benefits at danskebank.dk or book a meeting with your adviser at Danske Bank.
  • What is going to happen with my current pension scheme at Danica Pension?

    What is going to happen with my current pension scheme at Danica Pension?

    Nothing will happen with your current pension scheme at Danica Pension. It will continue at unchanged terms.
  • My pension will soon be paid out. Who should I contact and what should I do?

    My pension will soon be paid out. Who should I contact and what should I do?

    If you have any questions regarding pension payout, please contact us on +45 33 28 28 28. 
  • What is going to happen in connection with the payout of my pension? Will I get the same pension payouts?

    What is going to happen in connection with the payout of my pension? Will I get the same pension payouts?

    If you have retired and get your pension payouts, the payouts you have agreed with the former company will continue.

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    • Metodebeskrivelse ÅOK og ÅOP
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Danica Pension, Danica Pensionsforsikring A/S, Parallelvej 17, 2800 Kgs. Lyngby, Tlf 70132626, kontakt@danica.dk

Du kan kontakte vores databeskyttelsesrådgiver, Holmens Kanal 2-12, 1092 København K, e-mail: dpofunction@danicapension.dk. Hvis du ønsker at skrive via en sikker forbindelse, kan du gøre det her. Du skal vælge emnet ’Spørgsmål til databeskyttelsesrådgiver’.

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