Hybrid working – for managers

With the coronavirus pandemic came the need to reassess the workplace and our entire way of working. Today, many people have a hybrid working life that offers flexibility in terms of where, when and how to work. This places new demands on the business and on your skills as a manager.

For the past year, many of us have found ourselves in uncharted territory in terms of working from home, on the go or some hybrid of these. As a manager, this may have felt particularly demanding as you have had to manage your employees remotely and the distance between you may have seemed greater. As we have gradually returned to the physical workplace, is everything then back to normal?

The answer is no. You and your employees have acquired new skills and preferences in your working life. Some of you have embraced working from home and holding meetings online, whereas others have counted the days to when they would see their colleagues again in person, and then again others have felt somewhere in between the two.

As a manager, it is important that you set the course for how to benefit from your experience and enable your employees to find a work model where they perform their best. We can help you with that.

Below, you will find our recommendations for how you as a manager can get the most out of hybrid working. The recommendations were made in collaboration with Hybridledelse.dk.

Hybrid working for employees

Tips on hybrid working

  • 1. Seek inspiration and analyse your company's needs

    What have other comparable companies done? It may vary a great deal how suitable individual workplaces are to adopt a hybrid work structure, even within the same organisation. Some departments may be ideal for hybrid working, while other departments may not be. We are all in the same boat right now, and there are many different models to learn from. Bear in mind that there is no one-size-fits-all solution suitable for all companies. You should also consider what has worked particularly well at your company.
  • 2. Establish a clear framework for hybrid working

    Example I: You should give your employees the opportunity to work from home two to three days a week. Leave it up to the individual team to arrange when and how.

    Example ll: You could choose to have “Work-Away Wednesdays” or “Flexible Fridays” where employees work within a special flexible framework. It might be arranged, for example, that no meetings are to be held on these days, which are to be used for tasks requiring full concentration.

  • 3. Make sure everyone is on board

    Listen to your employees’ preferences and make allowances for individual needs. Your employees are likely to have different preferences and needs. Some might prefer to work from home permanently, while others might want to work at the workplace full time. Try to accommodate individual needs while staying true to the agreements made within the organisation or in your team. Communicate broadly and clearly, so everyone understands how the opportunities of hybrid working will be of great benefit. Have patience with your employees. Adapting to change always takes time.
  • 4. Prioritise the management task

    It requires targeted efforts to build a strong team spirit within hybrid teams. In the coming period, management will be a complex task with many dilemmas. Managers need to learn how to navigate between two worlds and also find ways to have frequent, short, informal interactions online with employees who are rarely in the office. It is therefore crucial to free up the manager’s time, allowing he/she to focus on getting the employees and the company adjusted to the new reality.
  • 5. Make the office attractive

    When the employees have more flexibility to work from home, you should reconsider how you can arrange the office to ensure that it functions optimally. Consider how to foster creativity when you are together in the office. How can you strengthen team spirit and promote cohesion? How can you make it more attractive to be in the office, and do you have the framework to hold meetings when some members of the team are working from home?
  • 6. Be open to new ideas

    We are all in uncharted territory, and it is important that you do not set things in stone too quickly. It is okay for managers to try out different things. Test and evaluate frequently. Measure regularly not only employee satisfaction, but also your company’s productivity and cohesion.

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