You can consult the health experts by booking an appointment in Netpension or in the Mobilpension app. If you do not already have the Mobilpension app, you can download it free of charge in App Store or Google Play.

You can see whether you have the Health Package in Netpension or in the Mobilpension app. When you log on, you will find the information in an overview of your pension scheme on the first page.

For your spouse, your partner or your child to consult a doctor, a psychologist, a dietician, a coach or a family counsellor you need to register your family. You do so by logging on to Netpension or Mobilpension and then clicking ‘Go directly to Teladoc’. If it is your first visit to the page, you need to complete the registration of you and your family, if relevant. If you are already registered, you can add users under ‘My family’.

You can then book an appointment on your family member’s behalf or ask them to call Teladoc on +45 80 83 02 52.

For children under the age of 18, any booking or video consultation takes place via the user in whose name the Health Package was established.

Please note that partners or children aged 18 or over can only make use of telephone consultations.