Consult a family counsellor when it suits you
When you book an appointment, you will be contacted by a family counsellor at the requested time. You can consult a family counsellor all weekdays between 9am and 9pm. You can freely contact a family counsellor and you do not have to report a claim to us first.
Directly on your smartphone or PC
The family counsellor is always at hand. You and your family can easily consult a family counsellor via telephone or video consultation – wherever you are. You can discuss any worries – big or small.
Family counselling is available to everyone in your family
Family counselling is available to you, your partner and your children up to the age of 24. A counselling session may involve one or both parents.
However, special terms apply to your partner and your partner’s children.